The only instances we will contact you (phone or email) is in the event that we have: stock/supply issues. delivery issues. Returning way of contact by your self. Promotional offers/news upon subscribing providing consent. (In the event you unsubscribe from the newsletter your details will not be retained)
Personal details are required for delivery & payment card processing verifications. Orders are packaged within plain non descriptive methods to provide discreetness & security of your privacy. No orders will be delivered to any address other than the registered address of the card holder on the next day service offered & will be subject to further verifications / holding of despatch of goods until potential fraudulent activity is eliminated.
Customers details of items & name will only be seen by order processing staff. We only share your name & address details with 3rd party Courier companies service providers.
We will never sell or provide your personal details to any other businesses out side the scope of payment or delivery processing for your individual order to be completed.
Steel Roots Garden Supplies is a trading name of Alpha Dynamic Ventures, this company name is who your payment will be made to.