Orders are despatched in discreet plain packaging for security & discretionary purposes.
Our shipping partners are DHL & Royal Mail as reliable as they are we cannot be held accountable for delays or mistakes cause by their organizations however we will assist on rare occasions this happens.
FREE delivery is DHL 48HR delivery service up to 30KG based upon Each £65.00 of purchases.
We aim for ALL orders & cleared funds received before 2PM to be dispatched the same day on the next working day service with DHL or 48HR (DHL FREE) service with Royal Mail, in rare circumstances we cannot full fill this service we will notify the customer advising of the situation and an estimated time frame. (FULL SHIPPING INFORMATION).
SECURE PAYMENTS processed By PayPal & Klarna as our online payment gateways with funding options also available through both options. (FULL PAYMENT INFORMATION).
Steel Roots Garden Supplies operates within the distance selling regulations. You may cancel your order & return your items to us for a full refund under the following conditions:
The goods have been delivered to your provided delivery address for up to 14 working days (dis-count weekends & UK national holidays) after the day delivery take's place.
Goods must be in their original condition, unopened & ready for resale by us. (FULL RETURN INFORMATION).
